ConceptLane Webmail
● Get support ● New features 25 Mar 2020
To migrate to our new IMAP-based Webmail, please follow the steps below:
- Click here to migrate your webmail folders and mails (enter your full email address when prompted).
- You will be prompted to save a CSV file containing all emails in your current Addressbook, please save it somewhere to import into the new webmail (or click here if you need to save it again).
- To import your Addressbook, log in to your account and perform the following:
- Click on the "People" icon in the upper right corner (2nd icon from the left)
- In the next screen, click on the Import button (leftmost icon)
- In the next screen, select the CSV file downloaded earlier and click the Import button below the file upload field.
- Upon completion and verification that your mails and addressbook are migrated successfully, click here to prevent further unauthorised access.
**** If you encounter any problems, please get in touch with us ASAP! ****
- 25 Mar 2020: Upgraded to RoundCube 1.3.10
- 20 Nov 2016: Individual account "white-lists" - accepting of emails that have passed general validity checks and originating from specified addresses. Configuration is found in the same Settings section as the block-lists.
For the first time, we've started to reject emails based on our anti-spam filters and scoring - the current threshold in place should reject only spam, and if legitimate emails are blocked, users can use the white-list feature (above) to accept mails from specific senders. - 1 Sep 2016: Individual account "block-lists" - blocking of emails originating from specified addresses or containing specified words in the subject.
- Click on the "Cogwheel"/Settings icon in the upper right corner (leftmost icon)
- Click on the "Set Block-lists" section in the submenu on the left
- In the next screen, specify the list of email addresses (or part of), and the list of subject keywords
- Click the Save button below